Frontline Staff

Description:

About EduCare Foundation

At EduCare Foundation, we believe that love is the foundation of education and that every young person deserves the opportunity to learn, lead, and thrive.

Through expanded learning, academic enrichment, social-emotional learning, and student-support programs, we partner with schools and communities across Los Angeles County to help young people build confidence, discover their strengths, and reach their full potential.

Our mission is to inspire and empower young people to become responsible global citizens, courageous and compassionate leaders, and to live their dreams. Guided by our Heartset® Education approach, our employees create safe, caring, and engaging spaces where students feel seen, supported, and inspired.

When you join EduCare, you are not simply accepting a job—you are becoming part of a mission-driven community committed to shaping brighter futures.

Position Summary

Frontline Staff help bring EduCare Foundation’s mission to life by creating engaging, safe, and supportive after-school experiences where students can explore their interests, develop new skills, build confidence, and form meaningful relationships.

Working closely with the Site Coordinator, Frontline Staff serve as tutors, instructors, coaches, and mentors. Depending on the assigned program, employees may lead academic support, arts, enrichment, leadership, technology, sports, fitness, recreation, or other student-centered activities.

Frontline Staff develop and facilitate engaging programs, actively supervise students, maintain accurate attendance records, recruit students to participate, support events and field trips, and help create an inclusive environment that encourages creativity, self-expression, teamwork, and social-emotional development.

Why Join EduCare?

As a Frontline Staff member, you will have the opportunity to make a difference through the relationships you build and the experiences you create for students each day.

In this role, you will have the opportunity to:

• Help young people discover their interests, strengths, and potential.
• Design and lead engaging academic, enrichment, sports, or recreation activities.
• Serve as a mentor, instructor, tutor, or coach.
• Build supportive relationships with students and school communities.
• Help students strengthen confidence, leadership, teamwork, and social-emotional skills.
• Gain hands-on experience in education, youth development, coaching, and expanded learning.
• Develop your skills through training, feedback, collaboration, and professional development.
• Work alongside colleagues who believe in leading with empathy, integrity, and heart.

If you are energetic, dependable, creative, and excited to help young people learn and thrive, we would love to learn more about you.

What You’ll Do

In this role, you will combine program facilitation, student mentorship, active supervision, attendance compliance, and teamwork. Your primary responsibilities will include:

Program Development and Facilitation

• Develop and facilitate engaging, age-appropriate academic, enrichment, sports, fitness, physical-recreation, or other assigned activities.
• Prepare and maintain written activity or lesson plans for assigned programs.
• Establish clear program goals, instructions, routines, and behavioral expectations.
• Provide students with meaningful opportunities to learn, participate, create, collaborate, and develop new skills.
• Modify activities based on students’ ages, abilities, needs, interests, participation, and feedback.
• Incorporate feedback and direction from the Site Coordinator and After-School Program leadership.
• Prepare, organize, distribute, and maintain required program materials, supplies, and equipment.
• Use program resources, technology, and equipment responsibly.
• Help maintain an organized and welcoming program space.

Student Engagement and Mentorship

• Build positive and supportive relationships with students and serve as a mentor and role model.
• Actively interact with students throughout each assigned program rather than supervising from the sidelines.
• Encourage students to explore new interests, step outside their comfort zones, and build confidence.
• Promote creativity, self-expression, teamwork, leadership, positive relationships, and social-emotional development.
• Recognize student effort, growth, participation, and accomplishments.
• Create an inclusive environment where students feel seen, heard, valued, and supported.
• Maintain appropriate professional boundaries in all interactions with students.
• Respond appropriately to student questions and concerns and seek assistance when an issue requires additional support.

Active Supervision and Student Safety

• Maintain active supervision of students during assigned programs, transitions, events, and field trips.
• Maintain awareness of student locations, activities, behavior, and safety.
• Establish and consistently reinforce appropriate behavioral and safety expectations.
• Follow required student-to-staff ratios, release procedures, and site-safety practices.
• Respond calmly and appropriately to student behavior, conflicts, injuries, incidents, or unexpected situations.
• Promptly notify the Site Coordinator of behavioral, medical, safety, attendance, or program concerns.
• Follow all EduCare, school-site, district, and program emergency, safety, and security procedures.
• Promptly report suspected abuse or neglect, threats of harm, hazards, policy violations, or unsafe conditions through established procedures.

Attendance and Compliance

• Collect and document student attendance in accordance with EduCare Foundation’s procedures.
• Ensure students follow all required sign-in and sign-out procedures.
• Explain the importance of accurate sign-in and sign-out records to participating students.
• Actively monitor students during sign-in and sign-out to ensure procedures are followed.
• Review attendance records for completeness and accuracy.
• Submit completed and signed attendance records to the After-School Program office by the established deadline.
• Submit daily attendance through the Beyond the Bell application when assigned to a Los Angeles Unified School District site.
• Promptly report missing records, attendance discrepancies, or unauthorized departures to the Site Coordinator.
• Follow EduCare procedures for collecting, reviewing, and maintaining after-school registration forms.
• Protect confidential student, family, school, and program information.

Student Recruitment, Events, and Field Trips

• Build enthusiasm for after-school programming and actively recruit students to participate.
• Promote assigned programs, events, field trips, and special activities.
• Support the school site in meeting enrollment, participation, and attendance goals.
• Help students understand available program opportunities and encourage consistent participation.
• Support the preparation and delivery of school-site events, showcases, competitions, and field trips.
• Assist with setup, supervision, student check-in and release, materials, activities, and cleanup.
• Follow all event and field-trip documentation, supervision, transportation, and safety requirements.

Communication and Collaboration

• Communicate professionally and respectfully with students, parents and guardians, school administrators, school-site employees, district representatives, program observers, community partners, and EduCare employees.
• Work collaboratively with the Site Coordinator and fellow Frontline Staff to support successful daily operations.
• Share relevant information about student participation, progress, needs, behavior, or safety with the Site Coordinator.
• Receive and apply coaching, feedback, and program direction.
• Contribute to a positive, dependable, and supportive team environment.
• Represent EduCare Foundation professionally within the school community.

Training and Program Quality

• Attend required professional-development sessions, site-staff meetings, coaching, and EduCare organizational meetings.
• Participate in required training related to program facilitation, student engagement, attendance, safety, behavior support, and compliance.
• Use feedback and professional development to strengthen program quality and student experiences.
• Maintain knowledge and skills relevant to assigned programs.
• Perform other related duties and projects as assigned.

Supervisory Responsibilities

This position does not have employee supervisory responsibilities. However, Frontline Staff are responsible for actively supervising, instructing, mentoring, and supporting students during after-school programs, transitions, events, competitions, and field trips.

Additional Responsibilities

The duties listed above describe the primary responsibilities of the position but are not intended to be an exhaustive list. Frontline Staff may perform other related duties and projects as assigned to support students, school communities, After-School Programs, and EduCare Foundation’s mission.

Requirements:

What You’ll Bring

We are looking for energetic, dependable, and compassionate individuals who believe in the potential of every young person. The ideal candidate enjoys working directly with students, can turn an idea or interest into an engaging activity, and understands that safety, consistency, and positive relationships are essential to a successful after-school program.

Required Qualifications

Age

Must be at least 18 years of age.

Education

Candidates must have a high school diploma or equivalent and meet at least one of the following requirements:

• Associate degree from an accredited college or university; or
• Completion of at least 12 semester units of college-level coursework from an accredited college or university.

Candidates must also meet any additional instructional-aide, school-district, grant, or program education requirements applicable to the assigned school site.

Experience

• At least two years of experience working in a youth-centered, educational, recreation, after-school, or community-based program.
• At least two years of experience teaching, leading, coaching, mentoring, tutoring, or supporting students from diverse cultural and linguistic backgrounds.
• Experience developing or facilitating academic, enrichment, sports, fitness, recreation, arts, technology, leadership, or other youth-centered activities.
• Experience working with elementary, middle, or high school students.
• Experience supervising groups of students in an educational, recreation, or youth-program environment is strongly preferred.

Knowledge, Skills, and Abilities

• Ability to develop and facilitate engaging, age-appropriate student activities.
• Knowledge or demonstrated ability in the subject, activity, sport, or program area assigned.
• Ability to prepare clear, organized, and developmentally appropriate activity or lesson plans.
• Ability to provide students with clear instructions, guidance, encouragement, and constructive feedback.
• Ability to build meaningful relationships with students while maintaining appropriate professional boundaries.
• Ability to actively supervise groups of students and maintain awareness of student locations, activities, behavior, and safety.
• Ability to establish and consistently reinforce appropriate behavioral and safety expectations.
• Ability to create a safe, caring, inclusive, and engaging program environment.
• Ability to adapt activities for different ages, abilities, interests, participation levels, and learning needs.
• Ability to engage students who may be hesitant, distracted, frustrated, or unfamiliar with an activity.
• Ability to respond calmly and appropriately to conflicts, injuries, behavior concerns, and unexpected situations.
• Ability to recognize when a student, behavioral, medical, safety, or program concern should be referred to the Site Coordinator or another appropriate professional.
• Strong verbal and written communication skills.
• Ability to communicate with empathy, professionalism, and respect.
• Ability to work effectively with students, families, school personnel, community partners, and EduCare employees from diverse backgrounds.
• Ability to collect, review, and submit accurate student attendance and program documentation.
• Strong attention to detail and dependable follow-through.
• Ability to manage assigned time, activities, transitions, materials, and responsibilities effectively.
• Ability to understand and follow written, verbal, and electronic instructions.
• Ability to work independently while contributing to a collaborative and supportive team.
• Ability to receive and apply coaching, feedback, and program direction.
• Sound judgment, initiative, adaptability, and problem-solving skills.
• Ability to remain focused and productive in an active school-site environment with frequent interruptions.
• Ability to learn and use attendance, registration, timekeeping, communication, and other workplace systems.
• Basic proficiency with computers, databases, internet-based applications, and educational technology.
• Bilingual proficiency in English and Spanish is preferred.

What Success Looks Like at EduCare

Leading with Heart

Approaches students, families, colleagues, and school communities with empathy, patience, authenticity, and respect. Creates an environment where students feel seen, heard, valued, and supported.

Student Connection and Belonging

Builds positive relationships with students and helps create a program environment where young people feel welcome, connected, and encouraged to participate.

Engaging Programs

Creates activities that are educational, enjoyable, inclusive, and responsive to student interests. Arrives prepared and keeps students actively involved.

Student Growth and Confidence

Encourages students to explore new interests, develop skills, take healthy risks, learn from mistakes, and recognize their own progress.

Active Student Supervision

Remains attentive and engaged throughout program activities, transitions, events, and field trips. Maintains awareness of student locations, behavior, and safety.

Social-Emotional Development

Models and encourages self-awareness, self-management, empathy, responsible decision-making, communication, teamwork, and healthy relationships.

Cultural and Linguistic Responsiveness

Respects students’ identities, experiences, languages, abilities, and strengths. Adjusts communication and activities appropriately while maintaining meaningful expectations.

Communication

Communicates clearly, professionally, and respectfully; listens to understand; asks questions when clarification is needed; and keeps the Site Coordinator appropriately informed.

Collaboration and Community

Works effectively with the Site Coordinator, fellow Frontline Staff, school personnel, families, and community partners. Recognizes that strong programs depend on teamwork.

Professionalism and Integrity

Treats others with dignity and respect, maintains appropriate professional boundaries, protects confidential information, represents EduCare positively, follows through on commitments, and acts with integrity.

Adaptability

Responds constructively to changing student needs, schedules, program assignments, school-site conditions, delays, and unexpected situations.

Dependability and Accountability

Reports to work and meetings on time and prepared, takes responsibility for assigned programs, completes required documentation, and promptly communicates absences, delays, or concerns.

Initiative and Problem-Solving

Takes ownership of responsibilities, identifies appropriate ways to engage and support students, acts within the scope of the position, and seeks assistance when needed.

Planning, Quality, and Accuracy

Prepares activities and materials in advance, uses time effectively, maintains accurate attendance records, incorporates feedback, and looks for ways to strengthen program quality.

Safety and Care

Contributes to a physically and emotionally safe program environment. Follows all EduCare, school-site, and district safety procedures and promptly reports student concerns, incidents, suspected abuse or neglect, hazards, or unsafe conditions.

Schedule Requirements

• Must be available to work during designated after-school program hours.
• Some evening or weekend work may be required for meetings, professional development, field trips, competitions, showcases, or special events.
• Work hours and assignments may change based on school calendars, student participation, enrollment, staffing, funding, or program needs.
• Regular and punctual attendance is an essential requirement of the position.

Travel and Work-Location Requirements

• This position is primarily assigned to a designated school site in Los Angeles County.
• Although initially assigned to a particular location, the employee may be reassigned based on enrollment, staffing, funding, school-site needs, or other operational considerations.
• Must be willing and able to travel to other school sites or EduCare locations for training, meetings, events, field trips, or temporary assignments when required.
• Reliable transportation is required when travel between assigned work locations is necessary.

Physical Requirements

The physical requirements described below represent those generally required to perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions.

While performing this job, the employee is regularly required to sit, stand, walk, speak, hear, use their hands, and reach with their hands and arms. The employee may also be required to bend, kneel, crouch, stoop, climb, or balance, depending on the assigned program.

The employee must be able to:

• Move throughout the assigned school site and actively participate in or supervise indoor and outdoor student activities.
• Remain standing or moving for extended periods during program activities, events, and transitions.
• Regularly lift or move program materials weighing up to 10 pounds.
• Frequently lift or move program materials weighing up to 25 pounds.
• Occasionally lift or move program materials weighing up to 50 pounds, with assistance when appropriate.
• Set up, organize, distribute, and put away program supplies, materials, and equipment.
• Use computers and other educational or workplace technology.
• Perform the physical activities associated with the assigned program, with reasonable accommodation when applicable.

Work Environment

This position primarily works at school sites in classrooms, offices, libraries, multipurpose rooms, gymnasiums, athletic fields, outdoor recreation areas, and other program spaces. The employee may work indoors and outdoors and may be exposed to changing weather conditions during programs, events, and field trips. Noise levels may vary from moderate to loud depending on student activities and the assigned program.

Pre-Employment and Continuing Requirements

Before beginning employment, the selected candidate must:

• Successfully complete a Live Scan background check.
• Provide proof of a negative tuberculosis test dated within 60 days before the hire date.
• Provide documentation demonstrating completion of the required education.
• Meet all applicable school-district, grant, and program clearance requirements.

Following hire, the employee must:

• Obtain CPR and First Aid certification within 90 days of employment, unless an earlier deadline is required.
• Complete all assigned program-facilitation, student-safety, attendance, behavior-support, mandated-reporting, and compliance training.
• Complete harassment-prevention training and other required organizational training.
• Wear an EduCare staff shirt, sweatshirt, identification badge, or other required attire while working at the school site or program events.
• Maintain all certifications, clearances, and training requirements associated with the position.

Equal Employment Opportunity

EduCare Foundation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, age, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender, gender identity, gender expression, marital status, military or veteran status, physical or mental disability, medical condition, genetic information, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodation

EduCare Foundation provides reasonable accommodations to qualified applicants and employees with disabilities and for other reasons required by applicable law. Applicants who need a reasonable accommodation during the application or hiring process may contact Human Resources at [email protected].